RubRocks.com takes your privacy seriously. The information that we collect from you is for our own use. We do not sell or trade our customer's information. We only send our electronic discounts and special offer emails to people who have purchased from us in the past or who have signed up to be on one of our lists.
Credit Card Security
We make sure all transactions processed through RubRocks.com are safe by using the SSL (Secure Socket Layer) encryption standard. Use a SSL compliant browser such as Microsoft's Internet Explorer or Netscape's Navigator and you will be able to conduct encrypted transactions on our website. Online transactions statistically have been proven to be the safest form of credit card payment.
Payment Methods - we accepts the following forms of payment:
- Master Card
- Money Orders
RubRocks Return Policy
Our products are created by nature, and can vary slightly in color and texture. If for any reason, you are dissatisfied please contact us and we will make arrangements to issue a RMA and have you ship products back, and issue a refund less all shipping and handling.
There is a 20% restocking fee and no returns will be accepted without a RMA.
DVD's and Manuals are not refundable. They will be replaced if damaged.